HELP CENTER

•Once your order has been shipped, you will automatically receive an email that will help you track your order.

•You can also go directly to the TRACKING PAGE and enter your order number and email address/phone number to be directed to your order tracking page.

•After processing, the average delivery time is 12 days.

•Delivery can take up to 3 weeks in exceptional conditions such as lost packages or very delayed transports.

•If your package has not arrived in 3 weeks please reach us at RoomRef@workmail.com and provide us with your order number.

•We allow you to cancel any order if you request it before the order is processed.

•If you wish to cancel an order, please contact us at RoomRef@workmail.com and provide us with your order number.

•If your order has already been processed, we will allow you to return your products as soon as you receive your package.

•We allow you to change the shipping address for any order if you request it before the order is processed.

•If you wish to change your address, reach us at RoomRef@workmail.com and provide us with your order number and the new address.

•If your order has already been processed, we will contact the shipping company and let you know what can be done.

•We allow you to return any product up to 14 days after delivery if it is not damaged.

•If you wish to make a return, reach us at RoomRef@workmail.com and provide us with your order number and the products you wish to return.

•We will send you a return label, and then you can choose your shipping method. Shipping costs are your responsibility.

•Once the products are back in our hands, you will receive a full refund on your payment method.

•We can help you with the characteristics of all products. We can provide you with information about the products, their production, materials, dimensions and provide you with additional pictures.

•Reach us at RoomRef@workmail.com and ask us what you want to know about which product.

•We create customized offers for all bulk purchases. Prices decrease as quantity increases.

•Reach us at RoomRef@workmail.com and let us know the purpose of this purchase, the products you wish to purchase and the quantity.

•We create customized partnerships based on your influence.

•Reach us at RoomRef@workmail.com and tell us what type of partnership you want to set up. We will respond with a customized offer.